Terms & Conditions
1. Introduction
Tatonga, based in Red Deer, Alberta, provides digital learning, safety consulting, and multimedia solutions through its website. These Terms govern your use of the site and all services offered, including eLearning content, multimedia development, course access, and communication features.
2. Purpose of Contact
The contact form is intended only for genuine inquiries related to Tatonga and its services, products, or content. Do not use it to send spam, promotional material, or unlawful messages.
3. Acceptance of Terms
By accessing or using the website, you agree to comply with these Terms and any updates that may be posted periodically. Tatonga reserves the right to change or update these Terms at any time, with or without prior notice. Continued use of the services constitutes acceptance of the updated Terms.
4. Services Offered
Tatonga specializes in creating interactive digital learning experiences, consulting in areas like health and safety, and offering pre-built or custom online training modules. Services may include instructional design, simulations, scriptwriting, SME guidance, project planning, and voiceover production.
5. User Obligations
You agree to provide accurate information when filling out forms or contacting Tatonga. You also agree not to misuse or attempt to reverse-engineer any course content, software, or intellectual property. Usage of services must comply with applicable laws and professional conduct expectations.
6. Intellectual Property
All content on the website—including text, images, multimedia, training materials, and course modules—is the exclusive property of Tatonga or its licensors. Reproduction, modification, or distribution of any part of the content is prohibited without explicit written permission.
7. Payment & Fees (if applicable)
Where applicable, fees for services or training are clearly defined during engagement. Invoices are due as per the terms outlined in individual agreements. Refund and cancellation policies may vary depending on the service provided and will be communicated at the time of purchase.
8. Limitation of Liability
All services and materials are provided “as-is” without warranties of any kind. Tatonga is not liable for indirect, incidental, or consequential damages. Liability is limited to the amount paid by the user for the relevant service, if any.
9. Disclaimer
Tatonga does not guarantee specific results from any training or consulting service. Advice and content provided are professional in nature and not intended to replace legal, technical, or safety certifications unless explicitly defined in the project agreement.
10. Privacy & Cookies
Your use of the website and services is also governed by our Privacy Policy, which explains how personal data is collected, stored, and used. The site may use cookies and tracking tools to improve functionality and user experience.
11. Termination
Tatonga reserves the right to terminate or suspend user access for any breach of these Terms. Users may discontinue their use of services at any time by notifying the company or ceasing to access the site.
12. Governing Law
These Terms are governed by the laws of the Province of Alberta and applicable federal laws of Canada. Any disputes will be resolved under the exclusive jurisdiction of the courts of Alberta.
13. Contact
For questions or concerns about these Terms, please contact Tatonga at:
Box 25134, Red Deer, Alberta, T4R 2M2
Phone: 1‑403‑347‑0005 or 1‑888‑347‑0005
Email: info@tatonga.ca
Privacy Policy
Last Updated: July 28th, 2025
1. Introduction
Tatonga (“we,” “us,” or “our”) is committed to protecting the privacy and security of personal information collected from our clients, employees, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in compliance with Alberta’s Personal Information Protection Act (PIPA), Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), and other applicable laws.
By engaging with our services, you consent to the practices described in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information (names, email addresses, phone numbers)
- Business & Employment Data (company details, job titles, project-related information)
- Training & Certification Records (safety training completion, competency assessments)
- Financial & Billing Information (for invoicing purposes)
- Usage data such as IP addresses, browser type, and access logs, to analyze traffic and improve service delivery.
3. How We Collect Information
We obtain personal information through:
- Direct submissions (forms, emails, contracts)
- Publicly available sources
- Client-provided data for audits and compliance
We do not routinely collect highly sensitive data (e.g., medical records, biometrics, or criminal background checks).
4. Purposes of Data Collection
We use personal information for:
- Service Delivery (audits, compliance, training certifications)
- Client & Project Communication
- Marketing & Promotional Communications (with opt-out options)
- Billing & Invoicing
- Regulatory Compliance (sharing with government agencies when required)
5. Consent & Withdrawal
- Consent is obtained when individuals submit forms or engage with our services.
- You may opt out of marketing communications via unsubscribe links in emails or SMS replies.
- To withdraw broader consent, contact your company representative or info@tatonga.ca.
6. Data Sharing & Third Parties
We may disclose personal information to:
- Government Agencies (for compliance and auditing purposes)
- Subcontractors & Partners (only as necessary for project collaboration)
We ensure third parties adhere to strict confidentiality agreements.
7. Data Storage & Security
- Storage: Data is stored securely in cloud-based systems (OneDrive) with access controls.
- Protection Measures: Encryption, employee training, and restricted access protocols.
- Retention:
- Contact information may be retained indefinitely for future communications.
- Project-specific data is retained only as long as necessary.
8. Individual Rights
You have the right to:
- Access your personal information held by Tatonga.
- Request corrections to inaccurate or incomplete data.
- File complaints regarding privacy concerns.
To exercise these rights, contact your company representative or info@tatonga.ca.
9. Breach Notification
In the event of a data breach, affected individuals and authorities will be notified as required by law.
10. Changes to Privacy Policy
This policy may be updated periodically to reflect changes in practices or legal requirements. Major changes will be communicated via the website or email. Continued use of the site after changes indicates acceptance of the revised policy.
11. Cross-Border Data Transfers
While we primarily operate in Canada, some data may be processed in the U.S. We ensure safeguards are in place to protect privacy rights.
12. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
13. Children’s Privacy
Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal data from children. If we discover that a child under the age of 13 has provided us with personal information, we will take steps to delete that information as soon as possible.
14. Policy Updates
We may update this policy periodically. Changes will be communicated via:
- Direct notifications (email or phone)
- Posting on our website
15. Contact Us
For privacy-related inquiries, complaints, or access requests, contact:
- Your Company Representative (via email, phone, or SMS)
- Tatonga Privacy Officer
- Email: info@tatonga.ca
- Phone: 403.347.0005
- Mailing Address: PO Box 25134, Red Deer AB, T4R2M2.
